Rain Rock Casino My Rewards
Our Players’ Club is your place to sign-up for our Rain Rock Casino My Rewards program, receive information about promotions, and lots of other fun stuff! Membership is always free and your rewards are always hot! New members receive an instant $5 to $500 in free play when joining.
We are conveniently located on the Casino Floor and our friendly Players Club Team Members are here to help. Please make sure to stop by to receive your card and find out about all the wonderful benefits and offers that come with your membership.
The Players’ Club at Rain Rock Casino offers many different services to make your gaming experience fantastic. Rewards for Players Club members include:
♠ Earn Points while using your card at Table Games and Slots
♣ *Direct Mail Offers
♥ Points to Free Play
♦ Points to Dining
♠ Points for Merchandise
♣ Point Multiplier Days
♥ Eligible for all Rain Rock Casino promotions
Membership Criteria
- Cardholders must be 21 years or older to participate.
- Membership is free.
- Membership is non-transferable and, as such, benefits and promotional offers are non-transferable. (One account per member.)
- By participating in the Players Club, members agree to accept all rules, terms, and conditions set forth by Rain Rock Casino.
- Players Club members are solely responsible for properly inserting their card into a machine to become eligible for any points, bonuses, benefits, and privileges. Any play on machines without a card properly inserted will not generate associated points. Table players who wish to be rated are responsible for presenting their card to the dealer or supervisor prior to play.
- Point adjustments cannot be made for failure to properly insert card into the slot machine before play.
- Membership in the Rain Rock Casino Players Club may be revoked or suspended at management’s discretion.
- Players Club membership cards are the property of Rain Rock Casino.
- Rain Rock Casino is not responsible for lost or stolen cards.
- Protection of Personal Identification Numbers (PIN) is the sole responsibility of the member. PIN numbers give access to Free Play and Point Balances and should be safeguarded at all times. Never share your PIN with any other person.
- A duplicate card may be issued with proper identification anytime at the Players Club.
- Players Club membership rewards, Free Slot Play and Points play rewards are subject to time limits and expiration dates.
- Guests must have active play to be eligible for rewards unless specific rules state otherwise.
- Accounts with no activity for twelve (12) consecutive months will be considered inactive.
- Rain Rock Casino reserves the right to adjust any point balance resulting from malfunction, operational errors, and/or fraud.
- Valid photo identification and Players Club card must be presented when receiving any member benefit.
- It is against policy for Players Club members to accrue points by distributing his/her card to other members. Fraudulent use of the card will result in loss of membership, the voiding of all points, and all privileges will be permanently revoked.
- Management reserves the right to cancel change, or revise Players Club terms and conditions policies, rewards and benefits at any time.
- Any disputes or issues not covered by the foregoing rules will be settled at the discretion of Rain Rock Casino management.
Annual Activity Requests
Gaming history requests will only be hand delivered, mailed, or sent electronically via e-mail to the address or e-mail on file in Rain Rock Casinos player tracking system. Please verify that we have your current mailing address and/or e-mail before submitting your request. A separate request must be completed for each account. For more information about Annual Activity requests please contact the Players Club at (530) 331-9842.